US Department of Education
- Federal Student Aid Information Center (FSAIC): 1-800-433-3243
- TTY users (for the hearing-impaired): 1-800-730-8913
- Callers in locations without access to 800 numbers: 1-319-337-5665
The FSAIC staff can answer your student aid questions and can give you all the help you need—FREE—including:
Information about federal student aid programs
- Help completing the FAFSA
- Help in making corrections to your Student Aid Report (SAR)—the document that contains your application results
- Information about the process of determining financial need and awarding aid
- Information about your federal student loans
You can use the FREE FSAIC’s automated response system to find out if your FAFSA application has been processed and to request a copy of your Student Aid Report (SAR).
State and School Financial Aid Programs
The financial aid office at the school you plan to attend is the best place to begin your search for information. The financial aid administrator can tell you about student aid available from your state, the school itself, and other sources. The school is required to inform you of its aid procedures and deadlines, and how and when you’ll receive your aid award. Be sure that you’ve read and understood each school’s satisfactory academic progress policy and keep copies of your enrollment agreement, the school’s catalog, and all financial aid documents (especially loan documents) you receive.
